We hand pack and ship all our products with the greatest of care to ensure that they arrive quickly and in perfect condition.
All orders will be shipped within 24 – 48 hours.
We will send you a tracking number via email to notify you that your candles have been dispatched.
Please allow 2 – 3 working days for UK Delivery, excluding bank / national holidays.
Once we have received your returned order, we will assess the quality of the returned product. Providing the quality of the returned product meets our standard of acceptance, we will then notify you and arrange for a refund to be sent to you within 3 – 5 days to your original payment method.
*Please note that we don’t refund original or return postage fee’s.*